Regulatory

Gambling Harm Minimisation Foundation Training

Hospitality New Zealand is committed to minimising gambling harm in Class 4 pubs and clubs…

On 18 June 2013 new criteria for applications for all types of on-licences, off-licences, club licences and special licences commence and new…

This essential toolkit is designed to equip hospitality businesses with the knowledge and tools to effectively prevent and respond to crime.

Crime…

Commercial Cleaners Fair Pay Agreement - Key Information & Obligations
Do you employ cleaners?

On 11 April 2023 E tū union applied to MBIE to…

Intoxication Assessment Form 10.24

Sweepstakes, Prize Competitions & Sales Promotions - 11.10

Sweepstakes, Prize Competitions & Sales Promotions are a great way for bars to provide a…

Intoxication Assessment Tool and Prevention Tool

Police Enforcement - Graduated Response Model 10.27

Police, Licensing Inspectors, and Medical Officers of Health have a clear enforcement role under…

This is an information sheet on Internal Controlled Purchase Operations.

A Controlled Purchase Operation (CPO) is where a person under 18 and a CPO…

Host Responsibility Info Sheet 10.7

Host Responsibility outlines a set of strategies to help create safer drinking environments. It aims to reduce…

It is important that licensed premises keep a comprehensive record of the management of their premises and of visits from Police and other regulatory…

National Guidance on Alcohol Promotions - On and Off-Licence

The Sale and Supply of Alcohol Act 2012 creates offences and penalties for certain…

On 10 December 2004, all indoor workplaces and licensed premises were required to be smoke-free.

Hospitality New Zealand has developed this resource…

File Sharing - Implications for Businesses and Employers 11.16

In September 2011 changes to the Copyright Act 1994 introduced a three strike regime…

If you are planning any activities outside your normal trading hours, you may need to apply for a special licence.

This up to date member resource…

Checking Identification 10.5

Everyone working in licensed premises has a responsibility to ensure that minors are not illegally permitted entry to…

If you sell or supply alcohol, you must hold a current alcohol licence and if you run a food business you must ensure you produce or serve safe and…

This is an information sheet on Controlled Purchase Operations.

A Controlled Purchase Operation (CPO) is where a person under 18 and a CPO underage…

District Licensing Committees are inquiry bodies established by the Sale and Supply of Alcohol Act.

This info sheet outlines their functions and…

General Data Protection Regulation Summary

The main purpose of the General Data Protection Regulation (GDPR) is to give citizens and residents of…

Noise Management & Enforcement Issues General - 11.6

The Resource Management Act (RMA) requires Territorial Local Authorities (TLAs) to have plans…

Noise Management Template Plan and Report 10.20

As professional hospitality operators we acknowledge that we have a responsibility to ensure that…

Training and Supervision for Small Businesses (ACC Resource)

Keeping a small business afloat can be difficult. One thing that can make it even more…

The Sale and Supply of Alcohol Act was passed on 18 December 2012 and replaces the Sale of Liquor Act 1989. The new Act introduces changes for…

Hazard List and Risk Assessment Template

Follow the steps using the risk assessment table to translate your assessments of likelihood and…

Smoke-Free Info Sheet - 11.4

On 10 December 2004, all indoor workplaces and licensed premises were required to be smoke-free. Hospitality New…

Health and Safety Induction Checklist - Contractors

The Holidays Act provides that ANZAC Day is a public holiday. Public Holidays are separate and in addition to annual holidays.

ANZAC Day needs to…

This information sheet and template is intended for use when Establishing a Sexual Harassment Policy.

Employers have a clear responsibility to…

Guidelines for operating your food business during Alert Level 3

The following information is intended to provide guidance for food and beverage…

COVID 19 Safety Plan for Businesses

Covid-19 means Health and Safety is especially important. Businesses operating during this pandemic have a…

Assistance Register for Accommodation Providers 13.3

During an evacuation, one of your guests/customers may need assistance.

The best way to…

Food safety during an emergency 12.1

It’s important that any business is prepared to cope with a disaster, but as a food service business you also…

Hazard Register Template

This should get you started on the hazard register for your hospitality business.  
Feel free to change any details so that…

Music in your Business Info Sheet - 11.1

This information sheet sets out the basis on which hospitality operators may be required to pay licence…

Health and Safety Policy Template

The health, safety and welfare of all workers and visitors at your venue is of equal importance to all other…

General Guidelines on Keeping calm and safe while talking to people about the Vaccination Order.

You are likely to experience colleagues and members…

This useful tool has been designed to help communicate between day & night shifts and to help keep a comprehensive record of important information at…

This information sheet has been prepared by the Drug Rape Trust of New Zealand and made available to Hospitality New Zealand for use by the…

Intoxication and Place of Safety 10.12

The Sale and Supply of Alcohol Act (SASAA) defines intoxication as being observably affected by alcohol…

Licensing Visits Rights and Obligations 10.1

This information sheet provides information about the specific powers of the Police and licensing…

The Host Responsibility Implementation Plan has been prepared to assist members’ show how their Host Responsibility Policy is applied in practice in…

The Sale and Supply of Alcohol Act 2012 (Act) requires District Licensing Committees (DLC’s) and the Alcohol Regulatory and Licensing Authority…

This resource was created by the NZ Drug Foundation, in collaboration with Hospitality NZ, alongside other key stakeholders including the Health…

The all new Kiwi Access Card launches nationwide on 14 January, and will replace the current 18+ Card. Launched by Hospitality New Zealand, the new…

Applying for a Licence Guide (HPA Resource).

Applying for a licence to sell alcohol?

If you want to sell or supply alcohol, you must hold a…

Appointment of Manager Template 10.8

Whenever there is a change in Management (for example a new Manager joins the team, or an existing Manager…

Advertising Standards Authority - Liquor Promotion Code

The purpose of this Code is to ensure that liquor naming, labelling, packaging and…

Amenity and good order of the locality, in relation to an application for, or for the renewal of a licence, means the extent to which, and ways in…

Regulatory Visits Rights and Obligations 10.2

This information sheet contains information about government agencies with powers of entry onto…

Alcohol Management Plan Template.

This is a restricted resource - please contact your Regional Manager to get access to this Resource.

Acknowledgement of Responsibility to Check ID 10.9.

Staff should be aware that it is an offence under the Sale and Supply of Alcohol Act to sell or…

This member resource will guide you and your staff as to what restrictions of trade your business needs to comply with over the Christmas, Easter and…

Accommodation Industry Swimming Pool Guidelines

This resource outlines risk assessment and management, emergency procedures, signage, water quality…

The Resource Library now features a consolidated resource package, bringing together a wealth of information to support your alcohol licensing…