This Privacy Policy applies to all personal information you submit to us at Hospitality New Zealand / Accommodation Association New Zealand (the "Website") or to us directly and to all personal information that may be retrieved through your use of the Website.

In this Privacy Policy, "you" refers to users of the Website, and "we" or "us" refers to the Website's facilitators, Hospitality New Zealand / Accommodation Association New Zealand.

Your use of the Website is governed by this Privacy Policy and our Terms of Use, which can be viewed here: https://www.hospitality.org.nz/privacy-policy.

YOUR PRIVACY

We do our best to protect your privacy and treat your personal information as required by the New Zealand Privacy Act 1993. We want to make sure that you understand how your personal information is used, so please read this Privacy Policy carefully.

By accessing or using the Website, you consent to the collection, use, disclosure, storage and processing of your personal information in accordance with this Privacy Policy. If you don't agree to this policy, you must not use the Website.

WHAT INFORMATION WE COLLECT ABOUT YOU

  • We collect personal information, including:
  • Your name.
  • Your contact information (including your phone number and address).
  • Your date of birth.
  • Whether you are an NZ resident.
  • Details of our relationship and interactions with you.

 

WHY WE COLLECT YOUR PERSONAL INFORMAYION

  • The purposes of collecting and holding this information is to:
  • Process membership applications.
  • Interact with our members.
  • Form and operate relationships with our business partners.
  • Run events.
  • Offer and run training.
  • To understand our market and improve the services we offer.
  • To promote our organisation and to promote the opportunities that we offer (e.g., events and training, and member benefits).

 

HOLDING AND SHARING YOUR PERSONAL INFORMATION

We store information electronically, and we take care to ensure it is stored securely.  We only share this information with our staff and agents (e.g., contractors).

 

HOLDING YOUR INFORMATION

We hold personal information for as long as is reasonably necessary for the purposes for which it was obtained (e.g., if it was to help us run an event or a training course, then we would hold it until that event or training course was complete).  We then delete the information within 6 months.

 

PROVIDING PERSONAL INFORMATION IS OPTIONAL

Providing personal information to us is optional, unless you choose to become a member. However, if you choose not to provide the information, we may not be able to accommodate you for the purposes of your interaction with us.

 

SITE ANALYTICS AND COOKIES

We use cookies and Google Analytics to analyse how our members and other website visitors use our website. We do this to improve the website’s functionality and to improve the experience for users.  However, relevant data is only collected on a statistical basis, and not connected back to you personally.

 

ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION

You have the right to ask for a copy of any personal information we hold about you and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information to have it corrected, or bring a concern to our attention, please contact us.

 

STORAGE AND SECURITY OF INFORMATION

You acknowledge that transmissions over the internet may not always be secure. We will take all reasonable steps to securely store any personal information collected through the Website and sent to prospective employers via email. This information may (for the avoidance of doubt) be transferred and stored on servers outside of New Zealand.

Any information sent through the Website is passed through a secure server using encryption technology. All personal information stored by us is protected through secure passwords, user log-ons and other security procedures.

Our partners who provide services related to our information systems are obliged to respect the confidentiality of any personal information we hold. You play an important role in keeping your personal information secure by maintaining the confidentiality of any passwords and accounts used on the Website. Please notify us immediately if there is any unauthorised use of your account by any other internet user or any other breach of security.

 

RETENTION OF YOUR INFORMATION

You can stop the collection of your information by cancelling your membership and ceasing to use the Website. You can cancel your account anytime by emailing us using the details below. However, under New Zealand law, we may retain your personal information for as long as is required for any of the purposes described in this Privacy Policy and for any other use contemplated by the Terms of Service.

You have the right under the Privacy Act 1993 to access and/or correct your personal information held by us. You can do this by contacting us using the details below.

 

CHANGES TO OUR PRIVACY POLICY

We may amend or update this Privacy Policy from time to time, with or without notice to you. You agree to be bound by the Privacy Policy that is in effect at the time you use the Website. Revised versions will be effective immediately once posted on the Website.

 

CONTACT US

If you have any questions about this Privacy Policy, the practices of the Website, or if you would like to request access to, or correction of, your personal information, you can contact us in the following ways:

Email: info@hospitlaity.org.nz

Telephone: 0800 500 503

Post: PO Box 503, Wellington 6140

 

MORE INFORMATION ABOUT PRIVACY

This Privacy Policy is governed by New Zealand law. For more information about privacy issues in New Zealand and protecting your privacy, visit the New Zealand Privacy Commissioner's website: www.privacy.org.nz.